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Post Recession Retailing at Clarke’s..What’s it going to look like???

December 30, 2009

Retailing of the years to come will have a completely different complexion than the experience of the past.  Long gone will be the ‘easy money’ of the Stack it High and Watch it Fly style of merchandising and product displays.  Our customers want more quality and value for their spending dollars.  They want to be sure that the items and services they are purchasing will last longer than the need of the initial application.  They want to be assured that quality is in proportion to dollars being spent.  We as retailers need to understand this and respond accordingly if we are to survive the consuming maze of tomorrow and we need to demand these same standards from our suppliers as well.

At Clarke’s Hardware, we continually strive to exceed the norm by offering exceptional products, an exciting presentation and our extremely knowledgeable staff.  We always ask questions and study the best of the best in every market to learn how we can do it better.  Every day we strive to improve our commitment to you of ‘What you need & How to do it’

We understand that our success is a journey toward your complete satisfaction with the products and services that have been purchased from us.  We will not rest.  Your input is always welcome and very important.

Happy Holidays

December 9, 2009

Christmas Card

All of us at Clarke’s Hardware wish you a joyous holiday season and a

heartfelt thank you for allowing us to fullfill your hardware needs.

Conducting business in the New London area is truly a privilege. It is

where “community” continues to have real meaning. It is where

customers are friends and neighbors. It is where support and ongoing

encouragement extended to our staff is always appreciated. It is why we

are committed to providing outstanding products, service and advice.

Therefore, the upcoming holiday season turns our grateful thoughts to

you, who have made our progress possible. In this spirit we sincerely say:

Thank You and Best Wishes for a very Merry Christmas and a happy, healthy New Year!